Play Port requires 48 hours notice of cancellation for individual sessions and smaller bookings (up to 4 persons) and 7 days notice for larger groups (5 persons plus).
We are happy to rebook sessions to another date.
Customers will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances.
Contact us by phone to cancel or enquire about a cancellation.
No-shows will be charged the full price.